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Help & contact

Answers to common questions, and a simple way to write to us.

Common questions

Where is my order?

Amazon takes care of every order, shipment, return and refund. Sign in to your Amazon account and open “Your Orders” to see where your package is or to start a return.

Something is missing or broken. What do I do?

We’re sorry about that. Write to us with the form below and send us your Amazon order number, which product it is, what is missing or broken, and the address where we should send the replacement.

How do I learn to play?

The basic rules and a glossary of mahjong words are on the “Learn to play” page. You’ll find it in the menu at the top of every page.

Write to us

Your first name is enough.

We’ll send our answer to this address.

Tell us how we can help. If it’s about a product, tell us which one.

We use your email to answer you. If you ask about the rules, your question may appear in our newsletter, answered and without your name. Read our privacy policy.

You can also email us at info@rykzo.com.